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Explicating customer orientation's influence on frontline employee satisfaction
ArticleAbstract: This study examines how conflict and hours worked affect the influence of customer orientation on frPalabras claves:Employee satisfaction, felt stress, hours worked, interpersonal conflict, Work–family conflictAutores:Briggs E., Fabrizio Noboa, Jaramillo F.Fuentes:googlescopusThe role of i-deals negotiated by small business managers in job satisfaction and firm performance: Do company ethics matter?
ArticleAbstract: Scant studies have examined the chain of positive effects of idiosyncratic deals (i-deals) in organiPalabras claves:Ethical climate, Idiosyncratic deals, Job Satisfaction, performance, Psychological capital, Small business managersAutores:Franklin Velasco Vizcaíno, Jaramillo F., Martin S.L.Fuentes:googlescopus