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Communications in Computer and Information Science(1)
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Causal models as an aid to understanding complex systems: Analysis of critical success factors in the development of chatbots
ArticleAbstract: We analyzed the factors that are considered key when developing chatbots, making the implementationPalabras claves:causality, Chatbots, covid-19, Critical success factors, Fuzzy Cognitive MapsAutores:Gruezo J.M., Joseline Mora, Maikel Yelandi Leyva Vazquez, Miguel Angel Quiroz MartinezFuentes:scopusA Framework for Modeling Critical Success Factors in the Selection of Machine Learning Algorithms for Breast Cancer Recognition
Conference ObjectAbstract: Analysis of critical success factors allows software development organizations to focus on the factoPalabras claves:Bosom cancer recognition, Critical success factors, Fuzzy Mental Maps, Machine learningAutores:Eddy Raul Montenegro Marin, Galo Valverde Landivar, Maikel Yelandi Leyva Vazquez, Miguel Angel Quiroz MartinezFuentes:scopusChatbot for Technical Support, Analysis of Critical Success Factors Using Fuzzy Cognitive Maps
Conference ObjectAbstract: Remote assistance needs to be automated for better coverage in time, quality, and quantity of clientPalabras claves:Chatbots, Critical success factors, Fuzzy cognitive maps simulation, Natural Language, technical supportAutores:Daniel Humberto Plua Moran, Maikel Yelandi Leyva Vazquez, Mayorga Plua S.E., Miguel Angel Quiroz Martinez, Monica Daniela Gomez Rios, Monica Gómez RíosFuentes:googlescopus