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Bridging the gap between technology and business within corporate governance of enterprise: Focus areas of special attention in the technology domain
Conference ObjectAbstract: This paper describes the importance of technology within the corporate governance of companies, reprPalabras claves:Business architecture, Corporative governance, demand management, Enterprise architecture, It architectureAutores:Alonso I.A., E. Tovar, Verdún J.D.C.Fuentes:scopusApplying business process modeling to improve IT incident management processes in a public entity in Peru
ArticleAbstract: Business models used to improve current operations and tasks within private and public organizationsPalabras claves:Business process modelling, HELP DESK, Incident Management, IT Service ManagementAutores:Alonso I.A., Cristian Mera Macias, Pascal M.P.Fuentes:googlescopusField study of the management of the IT services catalog in public organizations in the Manabí province, Ecuador
Conference ObjectAbstract: The catalog of Information Technology (IT) services is a structure where the IT services are identifPalabras claves:IT service catalog, IT Service Management, IT service portfolioAutores:Alonso I.A., Cristian Mera MaciasFuentes:googlescopusIT, senior executives and board of directors contribute to the success of the business: Implicates on the it demand process - Life cycle
Conference ObjectAbstract: This paper describes the importance of the Information Technology (IT), senior business executives aPalabras claves:Board of directors, Demand process life cycle, IT demand process, It governance, IT governance elements, Senior executivesAutores:Alonso I.A., E. Tovar, Verdún J.D.C.Fuentes:scopusInformation technology to help drive business innovation and growth
Conference ObjectAbstract: This paper outlines how information technology (IT) can help to drive business innovation and growthPalabras claves:Innovation and Growth, Innovation Business Models, Innovation Life Cycle, Innovation networks, Portfolio ManagementAutores:Alonso I.A., E. Tovar, Verdún J.D.C.Fuentes:scopusReview of Proposals for the Construction and Management of the Catalog of Information Technology Services
ArticleAbstract: The catalog of information technology services is a structure where the information technology serviPalabras claves:IT demand, IT Services Catalog, IT services management, IT services portfolioAutores:Alonso I.A., Cristian Mera MaciasFuentes:googlescopusProject prioritization as a key element in IT strategic demand management
Conference ObjectAbstract: This paper describes demand management and its life cycle, taking into account the IT priorities modPalabras claves:Autores:Alonso I.A., E. Tovar, Verdún J.D.C.Fuentes:scopusProposal for the identification of information technology services in public organizations
ArticleAbstract: Handling complexity and symmetry in the identification of services for the management of informationPalabras claves:IT service, IT Services Catalog, IT services portfolio, Service identificationAutores:Alonso I.A., Cristian Mera MaciasFuentes:googlescopusThe importance of IT strategic demand management in achieving the objectives of the strategic business planning
Conference ObjectAbstract: This paper describes demand management and its strategic planning life cycle as related to a companyPalabras claves:component, Demand process life cycle, IT - Business objectives alignme, Strategic alignment, Strategic demand, Strategic PlanningAutores:Alonso I.A., E. Tovar, Verdún J.D.C.Fuentes:scopus