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Article(2)
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International Journal of Business and Society(1)
International Journal of Quality and Reliability Management(1)
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scopus(2)
Implementation of a quality management system in rural accommodations: Perceived benefits
ArticleAbstract: The aim of the research is to analyze the impact of the perceived benefits of implementation and subPalabras claves:Benefits, critical factors, Q for tourist quality, Quality management, Results, Tourist accommodationAutores:Del Río‐Rama M.d.l.C., José Álvarez-García, Simonetti B.Fuentes:scopusQuality management and customer results: the tourist accommodation sector in Spain
ArticleAbstract: Purpose: The purpose of this paper is to examine the relationship between the critical factors of quPalabras claves:critical factors, Customer satisfaction, Quality management, spain, Tourist accommodationAutores:Del Río‐Rama M.d.l.C., José Álvarez-García, Simonetti B.Fuentes:scopus