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Advances in Intelligent Systems and Computing(2)
Applications in Software Engineering - Proceedings of the 5th International Conference on Software Process Improvement, CIMPS 2016(1)
IT process improvement in telehomecare services for diabetic/hypertensive patients in a developing country: Design and evaluation into an ecuadorian company
Conference ObjectAbstract: This study shows a solution for IT process improvement in Telehomecare Services, developed by an EcuPalabras claves:DSR, ISO 9001, IT Management, ITIL, TelehomecareAutores:Andrés Larco, Carlos Montenegro, Roldán H.Fuentes:googlescopusIT process improvement: Developing an agile model using the DSR approach
Conference ObjectAbstract: A wide range of models supports process improvement in organizations, nevertheless, the absence of aPalabras claves:Agile, DSR, IT Management, Process improvement, Reference modelAutores:Andrés Larco, Carlos Montenegro, Rodrigo FonsecaFuentes:googlescopusIt outsourcing improvement: Contractual model of governance and management from customer perspective: Evaluation in an Ecuadorian institution of financial sector
Conference ObjectAbstract: Following a Design Science Research (DSR) approach, this paper presents a model of Governance and MaPalabras claves:Contractual model, DSR, It governance, IT Management, IT outsourcing improvementAutores:Andrés Larco, Carlos Montenegro, Natalí NuñezFuentes:scopus