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Advances in Intelligent Systems and Computing(2)
Proceedings of the 11th European Conference on Information Systems Management, ECISM 2017(1)
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An experience to improving IT development into developing country public sector organizations
Conference ObjectAbstract: Following a Design Science Research (DSR) approach, this study describes an experience of design andPalabras claves:cobit, DSR, ISO 20000, It governance, IT Management, Public SectorAutores:Andrés de la Torre, Carlos Montenegro, Milton Néjer, Miroslava Aracely ZapataFuentes:scopusIT process improvement in telehomecare services for diabetic/hypertensive patients in a developing country: Design and evaluation into an ecuadorian company
Conference ObjectAbstract: This study shows a solution for IT process improvement in Telehomecare Services, developed by an EcuPalabras claves:DSR, ISO 9001, IT Management, ITIL, TelehomecareAutores:Andrés Larco, Carlos Montenegro, Roldán H.Fuentes:googlescopusIt outsourcing improvement: Contractual model of governance and management from customer perspective: Evaluation in an Ecuadorian institution of financial sector
Conference ObjectAbstract: Following a Design Science Research (DSR) approach, this paper presents a model of Governance and MaPalabras claves:Contractual model, DSR, It governance, IT Management, IT outsourcing improvementAutores:Andrés Larco, Carlos Montenegro, Natalí NuñezFuentes:scopus