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From the expectations to the perception of quality of health services in Guayas, Ecuador
ArticleAbstract: Expectations are compared with perceptions of the quality of health service to determine what are thPalabras claves:Expectations and quality perceptions, Health service, Quality of service, User satisfactionAutores:Elsie R. Zerda, Francisco Obando, Michelle Tello, Miguel A. Bustamante-UbillaFuentes:scopusPsychological Empowerment and Job Performance: Examining Serial Mediation Effects of Self-Efficacy and Affective Commitment
ArticleAbstract: A substantial body of literature has analyzed the influence of psychological empowerment on individuPalabras claves:Affective commitment, Job performance, psychological empowerment, SELF-EFFICACY, serial mediation analysisAutores:David Coello-Montecel, Michelle Tello, Paola Ochoa PachecoFuentes:googlescopus