From the expectations to the perception of quality of health services in Guayas, Ecuador

Article

Abstract: Expectations are compared with perceptions of the quality of health service to determine what are th

Palabras claves:

Expectations and quality perceptions, Health service, Quality of service, User satisfaction

Autores:

Elsie R. Zerda, Francisco Obando, Michelle Tello, Miguel A. Bustamante-Ubilla

Fuentes:

scopus