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Proceedings of the 31st International Business Information Management Association Conference, IBIMA 2018: Innovation Management and Education Excellence through Vision 2020(1)
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Field study of the management of the IT services catalog in public organizations in the Manabí province, Ecuador
Conference ObjectAbstract: The catalog of Information Technology (IT) services is a structure where the IT services are identifPalabras claves:IT service catalog, IT Service Management, IT service portfolioAutores:Alonso I.A., Cristian Mera MaciasFuentes:googlescopusReview of Proposals for the Construction and Management of the Catalog of Information Technology Services
ArticleAbstract: The catalog of information technology services is a structure where the information technology serviPalabras claves:IT demand, IT Services Catalog, IT services management, IT services portfolioAutores:Alonso I.A., Cristian Mera MaciasFuentes:googlescopusProposal for the identification of information technology services in public organizations
ArticleAbstract: Handling complexity and symmetry in the identification of services for the management of informationPalabras claves:IT service, IT Services Catalog, IT services portfolio, Service identificationAutores:Alonso I.A., Cristian Mera MaciasFuentes:googlescopusSoftware tool for the automation of the construction of a catalogue of information technology services
ArticleAbstract: The construction of the information services catalogue is an activity that has been carried out usinPalabras claves:IT Services Catalog, IT services management, Machine learningAutores:Alonso I.A., Cristian Mera Macias, Daniela Vera VélezFuentes:scopus