ITSIM: Methodology for Improving It Services. Case Study CNEL EP-Manabi

Conference Object

Abstract: Currently, organizations that have many clients and users are available to access the available info

Palabras claves:

best practices, Cmmi, cobit, IT Management, ITIL, Maturity models

Autores:

Alex Santamaría-Philco, Elsa Vera-Burgos, Patricia Quiroz-Palma, Suárez-Alarcón A., Viviana Garcia, Willian Zamora

Fuentes:

google

scopus