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Iberian Conference on Information Systems and Technologies, CISTI(1)
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Analysis of the Quality Service of the Hotel Villa Colonial through the Servqual method and Cloud Computing tools
Conference ObjectAbstract: The objective of this article was to analyze the quality service through the Servqual model at the VPalabras claves:CLOUD COMPUTING, hospitality, Quality Service Analysis, Servqual, TOURISMAutores:Doris Esperanza Jaya Jaramillo, Pablo Alejandro Quezada-Sarmiento, Patricia Chango, Patricia Marisol Chango-Cañaveral, Wilson Teodomiro Salas ÁlvarezFuentes:googlescopusLink university - Company for sustainable local development in tourism smes
ArticleAbstract: The work raises the need to promote sustainable tourism, based on the potential of the locality, capPalabras claves:Sustainable local development, Tourism in PyMESAutores:Medina León A., Medina Nogueira D., Paulina Elizabeth Salas Medina, Ricardo Cabrera H., Wilson Teodomiro Salas ÁlvarezFuentes:scopus