Causal models as an aid to understanding complex systems: Analysis of critical success factors in the development of chatbots

Article

Abstract: We analyzed the factors that are considered key when developing chatbots, making the implementation

Palabras claves:

causality, Chatbots, covid-19, Critical success factors, Fuzzy Cognitive Maps

Autores:

Gruezo J.M., Joseline Mora, Maikel Yelandi Leyva Vazquez, Miguel Angel Quiroz Martinez

Fuentes:

scopus