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Conference Object(2)
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Communications in Computer and Information Science(1)
Smart Innovation, Systems and Technologies(1)
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scopus(2)
Smart Hospitality: Opportunities and Challenges from Stakeholder Perspective in Santa Elena Province
Conference ObjectAbstract: Currently, staying in a hotel is very different from how it was in the past, this happens thanks toPalabras claves:Challenges, Smart hospitality, STAKEHOLDERAutores:Andrés Padilla, Datzania Villao, Luis Miguel Mazón, Soraya LinzánFuentes:scopusStrategic direction and customer satisfaction: Case of the tourist transport company liberpesa S.A.
Conference ObjectAbstract: This research focuses on strategic direction and customer satisfaction, being a topic of great globaPalabras claves:Customer satisfaction, Quality of service, Strategic managementAutores:Andrés Padilla, Emanuel Bohórquez, Humberto Peña, Maritza PérezFuentes:scopus