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Administrative management and quality of service: a diagnosis in the MiPymes of the hotel sector of the Salinas canton
Conference ObjectAbstract: This research focuses on the tourist administrative management and quality of the service, being issPalabras claves:Administrative Management, Quality of service, TOURISMAutores:BENAVIDES-RODRÍGUEZ, Arturo Gustavo, PhD, Emanuel Bohórquez, Maritza Pérez, William CaicheFuentes:scopusFolklore and Tourism: Folk Dance Groups as a Strategy to Promote the Development of Cultural Tourism
Conference ObjectAbstract: This research focuses on folk dance groups and cultural tourism, being a topic of great worldwide rePalabras claves:Cultural tourism, Folk dances, Folk groupsAutores:BENAVIDES-RODRÍGUEZ, Arturo Gustavo, PhD, Emanuel Bohórquez, Maritza Pérez, William Alberto Caiche-Rosales, William CaicheFuentes:googlescopusStrategic direction and customer satisfaction: Case of the tourist transport company liberpesa S.A.
Conference ObjectAbstract: This research focuses on strategic direction and customer satisfaction, being a topic of great globaPalabras claves:Customer satisfaction, Quality of service, Strategic managementAutores:Andrés Padilla, Emanuel Bohórquez, Humberto Peña, Maritza PérezFuentes:scopus