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Publisher
Developments in Marketing Science: Proceedings of the Academy of Marketing Science(1)
Service Industries Journal(1)
Explicating customer orientation's influence on frontline employee satisfaction
ArticleAbstract: This study examines how conflict and hours worked affect the influence of customer orientation on frPalabras claves:Employee satisfaction, felt stress, hours worked, interpersonal conflict, Work–family conflictAutores:Briggs E., Fabrizio Noboa, Jaramillo F.Fuentes:googlescopusImpact of Servant Leadership on Ethical Climate, Supervisor Conflict, and Organizational Outcomes
Book PartAbstract: Precepts from servant leadership theory are used to tests a model that links servant leadership withPalabras claves:Autores:Fabrizio Noboa, Jaramillo F.Fuentes:googlescopus