Model of Classification of University Services Using the Polarity of Opinions Taken from Social Networks

Conference Object

Abstract: The objective of this research is to use the Big Data generated through the opinions of the social n

Palabras claves:

BIG DATA, CRISP-DM, IT Services, ITIL, SOCIAL NETWORKS

Autores:

Marco Guachimboza, Marco V. Guachimboza-Villalva, Rosario Haro-Velastegui, Sánchez Guerrero Javier, Silvia Acosta-Bones

Fuentes:

google

scopus