Palabras claves: CLOUD COMPUTING, Instant Messaging, mail, OpenStack, Unified communications, videoconferencing
Autores: Carlos Vásquez-Ayala, Edgar Maya-Olalla, FREDY MAXIMILIANO JORDAN CORDONEz, Hernán Mauricio Domínguez-Limaico, Jordán Freddy Maximiliano Cordones, Villacrés G.E.F., Zambrano L.I.B.