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Analysis of the interrelationships between KPIs in a small business through temporal causal models
ArticleAbstract: This paper provides an analysis of performance measurement system in small enterprises and the imporPalabras claves:causality, Key performance indicators, KPIs, Performance measurement, Small business, Temporal causal modelAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Reyner Pérez-Campdesuñer, Rodobaldo Martínez-VivarFuentes:googlescopusContribution to the logistic evaluation system in the transportation process in santo domingo, Ecuador
ArticleAbstract: Purpose: The objective of the present research is to design and apply a methodology to evaluate thePalabras claves:Evaluation methodology, Logistic system, Transportation processAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Reyner Pérez-Campdesuñer, Rodobaldo Martínez-VivarFuentes:googlescopusContributions to the planning of human resources in the territorial level
ArticleAbstract: Human resource planning at the territorial level is an essential requirement which contributes to dePalabras claves:Corporate level, Human resource management, Human resource planning, Human resource requirements, Territorial levelAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Marrero-Fornaris C.E., Reyner Pérez-Campdesuñer, Rodobaldo Martínez-VivarFuentes:googlescopusFacing post COVID-19 era, what is really important for Ecuadorian SMEs?
ArticleAbstract: Small and medium-sized enterprises (SMEs) have to face the time post COVID-19. The pandemic impactedPalabras claves:Covid-19 pandemic, entropy-weight coefficient method, managing process, Small and medium-sized enterprises (SMEs)Autores:Alexander Sánchez-Rodríguez, Fernando Uset-Ruiz, Gelmar García-Vidal, Laritza Guzmán-Vilar, Reyner Pérez-Campdesuñer, Rodobaldo Martínez-VivarFuentes:scopusLogistic contribution from the vision of the technical services in the hotel industry
ArticleAbstract: Purpose: The objective of this article is based on the identification, from the theoretical and empiPalabras claves:Environmental perspective, Hotel industry, Logistic, Social perspective, Technical services, Technological perspectiveAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Reyner Pérez-Campdesuñer, Roberto Torres-Rodríguez, Rodobaldo Martínez-VivarFuentes:scopusPredicting growth of micro and small business using neural networks
ArticleAbstract: The study of the future behavior of micro and small enterprises is an important issue for owner-manaPalabras claves:Ecuadorian enterprises, Entrepreneurs, Micro and small business, Neural networks, Pbkp_redictionsAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Reyner Pérez-Campdesuñer, Rodobaldo Martínez-VivarFuentes:googlescopusStructural equations model to analyze the incidence of variables related to innovation management in organizations
ArticleAbstract: Previous works have demonstrated the possibilities to influence the innovation process in organizatiPalabras claves:factor analysis, human resources, innovation management, MARKETING, production management, Structural equationsAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Reyner Pérez-Campdesuñer, Rodobaldo Martínez-Vivar, Ruiz-de la Peña J.Fuentes:googlescopusThe impact of self-confidence, creativity and vision on leadership performance: Perceptions at Ecuadorian SMEs owner/managers
ArticleAbstract: Leadership performance is an important component for small and median enterprises long-term viabilitPalabras claves:creativity, SELF-CONFIDENCE, Small business leadership, VISIONAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Reyner Pérez-Campdesuñer, Rodobaldo Martínez-VivarFuentes:googlescopusTools for measuring and improving external customer satisfaction in stores of Santo Domingo, Ecuador
ArticleAbstract: This article is based on the development and application of a procedure to measure and improve exterPalabras claves:Continuous improvement, external customer, measurement of customer satisfaction, Quality of service, total quality managementAutores:Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Reyner Pérez-Campdesuñer, Rodobaldo Martínez-VivarFuentes:googlescopus