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Conceptual model and process applied in management auditic with focus in social responsibility through open source tools
Conference ObjectAbstract: The scientific novelty of this research lies in the integrating conception of the management audit,Palabras claves:MANAGEMENT AUDIT, Model, Open source tools, Social responsibilityAutores:Alexandra López-Paredes, Alvarez-Gomez G., Ana Alexandra Lopez-Jara, Lorena Condolo, Pablo Alejandro Quezada-Sarmiento, Paquita Esperanza Alvarado-Camacho, PhD Mónica Mayorga DíazFuentes:googlescopusManagement of the relationship with clients through the use of information and communication technologies in the MSMEs of Ecuador
Conference ObjectAbstract: The information industry plays an important role in the current times by the use of ICT informationPalabras claves:Customer relationship management, information and communication technologies, MSMEsAutores:Beder Gonzalo Aguilar-Campoverde, Jackson Guillermo Valverde-Jaramillo, Paquita Esperanza Alvarado-CamachoFuentes:scopus