Quality practices and their influence on customer results: an empirical study

Article

Abstract: The purpose of this paper is to examine the relationship between the critical factors of quality and

Palabras claves:

customer result, Quality management, rural accommodations, Structural equation modelling

Autores:

Del Río‐Rama M.d.l.C., José Álvarez-García, Oliveira C.

Fuentes:

scopus