Dependency relationships between critical factors of quality and employee satisfaction

Article

Abstract: The literature has paid very little attention to the effects of the critical factors of quality on e

Palabras claves:

Quality management, results of the employees, Structural equation model, ‘Q for tourist quality’

Autores:

Del Río‐Rama M.d.l.C., José Álvarez-García, Ramos-Pires A., Saraiva M.

Fuentes:

scopus