How do quality practices affect the results?: The experience of thalassotherapy centres in Spain

Article

Abstract: Most thalassotherapy centres in Spain do not have any quality certification but they are carrying ou

Palabras claves:

Company's performance, critical factors, Service quality, spain, Thalassotherapy centres, TQM

Autores:

Del Río‐Rama M.d.l.C., José Álvarez-García, Miras-Rodríguez M.d.M.

Fuentes:

scopus