Development of a management model of support services in biotechnology companies

Article

Abstract: Support services are very significant for the correct performance of key processes; in the case of t

Palabras claves:

Customer satisfaction, management model, Process assurance model, Service management, Service model

Autores:

Neyfe Sablón-Cossío, Padilla-Aguiar D., Suarez J.A.A., Urquiaga A.J.A., Urquiaga-Rodríguez A.J.

Fuentes:

google

scopus