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Publisher
International Journal of Software Engineering and Knowledge Engineering(1)
Proceedings of the International Conference on Software Engineering and Knowledge Engineering, SEKE(1)
Origen
scopus(2)
Evaluation Techniques for Chatbot Usability: A Systematic Mapping Study
ArticleAbstract: The use of chatbots has increased considerably in recent years. These are used in different areas anPalabras claves:Chatbots, Systematic Mapping Study, Usability, usability techniquesAutores:Acuña S.T., Castro J.W., Juan De Lara, Ren R.Fuentes:scopusUsability of chatbots: A systematic mapping study
Conference ObjectAbstract: Background: The use of chatbots has increased considerably in recent years. These are used in differPalabras claves:Chatbots, Systematic Mapping Study, UsabilityAutores:Acuña S.T., Castro J.W., Juan De Lara, Ren R.Fuentes:scopus