Experimentation for Chatbot Usability Evaluation: A Secondary Study

Article

Abstract: Interest in chatbot development is on the rise. As a usability evaluation is an essential step in ch

Palabras claves:

Chatbots, experiments, family of experiments, Systematic Mapping Study, Usability

Autores:

Acuña S.T., Castro J.W., Dieste Ó., Mireya Zapata-Rodríguez, Ren R.

Fuentes:

google

scopus