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Article(3)
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Advanced Science Letters(1)
Journal of Business Research(1)
Transformations in Business and Economics(1)
How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction
ArticleAbstract: Direct relationship between corporate social responsibility (CSR) and firm performance has been examPalabras claves:competitive advantage, Corporate social responsibility, Customer satisfaction, Firm Performance, Iran, ReputationAutores:Parvaneh Saeidi, Saaeidi S.A., Saeidi S.P., Sayedeh Parastoo Saeidi, Sofian S.Fuentes:scopusHow service quality results in customer satisfaction of large-scale retailers in Malaysia
ArticleAbstract: Due to the large number of global marketers and global brands, retailers face many challenges. WithPalabras claves:Malaysia, retail store, SATISFACTION, Service qualityAutores:Parvaneh Saeidi, Rasli A.B.M., Saaeidi S.A., Saeidi S.P., Sayedeh Parastoo SaeidiFuentes:googlescopusIdentifying the gap and differences between customers' expectations for banks' corporate social responsibility and the actual scenario
ArticleAbstract: The present study, for the first time, examines the gap between the customers' corporate social respPalabras claves:corporate social responsibility (CSR), Customers' expectation, Managers' CSR perception, Non-branch bankAutores:Mardani A., Othman M.S.H., Parvaneh Saeidi, Saaeidi S.A., Sayedeh Parastoo Saeidi, Streimikiene D.Fuentes:googlescopus