APPLICATION OF RELATIONAL COORDINATION MODEL IN STUDENTS’PERCEPTION OF QUALITY. THE CASE OF ESPAM MFL UNIVERSITY-ECUADOR

Abstract:

Ecuador has finished in June 2017 the process for evaluation and accbkp_reditation of Universities, where all the Universities have been graded according to a scale from A (best positioned ones), to D (worst positioned ones). The Upper Polytechnical School in Agronomy in Manabí “Manuel Félix López” has obtained a “type C”. Nowadays, the University is developing a strategic global plan to improve quality by considering different aspects. In this context the application of relational coordination model will allow identifying those organizational practices that explain heterogeneity and can be implemented within a plan oriented to improve processes. A random sample composed by 456 students in 2016 has been considered. ANOVA and LSD Multiple Range tests have been applied for quantitative variables and Chi2 for qualitative ones. Factorial analysis was used in order to reduce the number of variables and …

Año de publicación:

2018

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Fuente:

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