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Digital competencies in the training of virtual tutors at the Universidad Técnica del Norte, Ibarra (Ecuador)

Abstract:

This paper presents a case study that identifies the importance of digital competencies in virtual education tutor training. This research study describes the design and implementation of an online course based on the PACIE methodology, which was aimed at identifying and developing e-skills of 208 virtual tutor trainees. The research was performed under a mixed approach (qualitative-quantitative). The results show the value of e-skills required by tutors to support and strengthen the pedagogical and formative processes of students within virtual classrooms. Most surveyed trainees claim to have improved their e-skills during the course (87%). In conclusion, training of virtual tutors in digital skills is essential to develop critical thinking, skills, knowledge, attitudes, and strategies for the efficient and safe use of information and communication technologies in online education.