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Administrative process and business sustainability of the hotel sector af the Crucita parish, Manabf-Ecuador

Abstract:

The hotel industry in the province of Manab (Ecuador) boomed in the early nineties with the decrease in the commercial value of shrimp, standing out above other economic activities in the province. Now, the ManaW hotel industry needs an administrative process aimed at positive and competitive scenarios; environmentally sustainable. Therefore, the objective of this research was to determine the relationship between the administrative process and business sustainability in the hotel sector of the Crucita parish in ManaW-Ecuador. For this, a methodology structured in stages was implemented, which was applied to a group of seven hotels in the Crucita parish. Using documentary research, the Delphi method and Pearson's correlation coefficient, a list of indicators was obtained to measure each study variable; as well as the level of application in the hotels studied; Finding that most of them do not apply the administrative process in a global and integral way, they do not consider sustainability as a strategy of the organization, in addition, the hotels with the best sustainable performance are the most competitive at a general level; concluding in a directly proportional relationship between business sustainability and the level of application of the administrative process.