Advancing complex sociotechnical systems design using the community of practice concept

Abstract:

Facebook, Twitter, Google, and the proliferation of mobile devices exemplify the social transformation the world is undergoing. In these large scale rapid changes, traditional tools are showing their limits. Complexity theory, self-organization, and adaptability show promise in understanding recent developments such as social networking. As a response, this paper outlines the challenges of designing for complex sociotechnical systems that support self-organization, adaptability, and learning. The Community of Practice (CoP) concept is shown to have strong fundamental alignment with complex sociotechnical systems design and offers a revealing social dimension to the challenges outlined. To illustrate this, several opportunities in complex sociotechnical systems design using the CoP perspective are discussed. Copyright 2010 by Human Factors and Ergonomics Society, Inc. All rights reserved.

Año de publicación:

2010

Keywords:

Fuente:

scopus