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An Investigation and Presentation of a Model for Factors Influencing the Agility of Human Resources a Case Study of Yazd Electricity Distribution Company to Springer Proceedings

Abstract:

Agility resembles the idea of speed and change through business environment. Agility focus on responding to dynamic and turbulent markets and customer’s demands. It is while the implications of agile competition dependent upon competitive contexts which are particularly active within an organization. The present study is an attempt to find out which factors are more influential on attaining agility with regard to human resources. The sample for this study includes the staff working in Yazd Electricity Distribution Company. Random sampling method was used in this study and the data were gathered through the use of a questionnaire (after examining its reliability and validity as an instrument of data collection). Furthermore, in order to investigate this issue, the fuzzy approach was used as one of the beneficial instruments for measuring those problems with vague indices. Structural Equation Modeling was also applied to experiment research hypotheses. The results of this study show that in order to face such changes, agility based on human resources’ knowledge, human resources’ skills, the existence of cooperative culture in the organization, and access to information is necessary. Besides, regarding the importance of agility of human resources for organizations, it is suggested to investigate other influential factors on agility in future research to contribute to the further development of the model presented within this research.