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An approach of models of information technologies suitable to optimize management in a public organization of Ecuador

Abstract:

Public institutions in Ecuador have problems to optimize the management of ICT in an appropriate and timely manner. The objective of this research is to analyze an approach of information technology models to optimize management in a public organization based on mission, vision and strategic objectives; it is recommended to analyze for each public organization in Ecuador. It is we used the deductive method and the analysis of the information for the review of the related articles and bibliography of the ICT plans implemented. It resulted in the adoption of the ITIL model to optimize technological management in a public organization in Ecuador; considering the strategies and processes that are relevant to public management; line programming to optimize resources and statistics different such as: People by ages who use internet, availability of technological equipment in the home, people who use computers, frequency of internet use. It was concluded that public organizations, in order to improve the management of ICTs, should consider as an alternative the generation of a prototype of an adequate standard model for the management of ICT in public organizations in Ecuador to optimize management and resources; considering updated methodologies and standards such as: Cobit, ITIL, Coso, ISO 27001, information culture of the country, experiences of other countries in the region among others. Have mobile devices at the national level that allow using different internet platforms and access timely information and comply with the requirements requested by public institutions, internal and external users.