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Analysis of the ISO 9126 on software product quality evaluation from the metrology and ISO 15939 perspectives

Abstract:

While metrology has a long tradition of use in physics and chemistry, it is rarely referred to in the software engineering measurement, and in particular, in the design and documentation of software measures. Using the ISO 9126-4 Technical Report on the measurement of software quality in use as a case study, this paper reports on the extent to which this ISO series addresses the metrology criteria typical of classic measurement. Areas for improvement in the design and documentation of measures proposed in ISO 9126-4 are identified based on the ISO International Vocabulary of Basic and General Terms in Metrology (VIM) and ISO 15939.