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Evaluation of the quality of Ecuadorian University websites

Abstract:

This research work aimed at evaluating the quality of the websites of 52 Ecuadorian universities through the definition of evaluation parameters and the selection of tools of analysis. First, we determined six evaluation parameters and their criteria. For their establishment, we considered international standards such as ISO/IEC 25010 and the W3C (World Wide Web Consortium). The parameters established were Functionality, Usability, Portability, Efficiency, Compatibility and Positioning. Then, we selected eight quality analysis tools that meet the requirements of the parameters selected. The results obtained from the tools of analysis were weighted, placing the websites in a national ranking. The evaluation identified the improvements that website administrators must make to ensure the quality of their sites. The parameters that need more attention are positioning and accessibility. This form of evaluation can be adopted by the institutions or regulatory bodies that seek to ensure the quality of the web service provided by Ecuadorian universities.