Foreign languages knowledge as factor for Human Resource Development in Tourism industry of Manabi, Ecuador

Abstract:

This article focuses on foreign language competence of travel advisers as a relevant element for the human resources development (HRD) on tourist industry in Manabi, Ecuador. It describes a framework based on the travel agencies operations, effective communication and andragogy. This study comprising in the examination of French and English language knowledge in 25 travel advisers located in Manta. It is also determined the relationship among their attitudes for foreign language practice and the factors sex, age and work position. The results allow to determine that travel advisers do not consider French language as priority competence but, 10% of participants had reached level B2 in English meanwhile 90% of participants had reached A1. This condition becomes in a barrier to human resource development in tourism field. It does exist significant relationship between ‘work position’ and the ‘attitude for foreign language practice’ which should be considered to motivate the language acquisition.

Año de publicación:

2018

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Fuente:

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