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Generating awareness from collaborative working environment using social data

Abstract:

Nowadays, Internet is a place where social networks have reached an important impact in collaboration among people over the world in different ways. This paper proposes a new paradigm of building CSCW tools for business world following these new ideas provided by the social web to collaborate and generate awareness. An implementation of these concepts is described, including the components we provide to collaborate in workspaces, (such as videoconference, chat, desktop sharing, forums or temporal events), and the way we generate awareness from these complex social data structures. We also present figures and validation results in the paper to stress that this architecture has been defined to support awareness generation via joining current and future social data from business and social networks worlds, based on the idea of using social data stored in the cloud. © 2010 IADIS.