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Human Talent Management for work improvement in Solidarity Bank

Abstract:

The Solidarity Bank located in the city of Cuenca-Ecuador, is considered a solvent financial institution serving the Cuenca society from 2006 to the present date; However, the lack of adequate communication between officials is evidenced in that institution. The objective is to design a Human Talent Management Model, with the purpose of improving the work performance of employees within this financial institution. Among the main authors who support this research are Robbins and Coulter (2010), Chiavenato (2009), Restrepo and Ravagli (2009) and Tejada (2003), among others; It is descriptive, with a quantitative approach that relies on the deductive method. Surveys aimed at personnel of hierarchical ranks with greater knowledge in this area were designed, who provided relevant information to fulfill the objective. The results show excessive hours of work and low salary compensation, in addition to the excessive turnover that does not allow the labor commitment of the employees of Banco Solidario. Based on this, a human talent management model is proposed for the correct hiring of the human resource, based on an established profile, so as to guarantee its permanence in the organization and therefore its stability. It will try to reduce the turnover of personnel by expanding the labor commitment. The financial institution to have a human talent committed to institutional ideals will retain all workers and thereby move towards business success