Improving the Quality of Prehospital to Hospital Communication in Cuenca, Ecuador Using a Standardized Course

Abstract:

Background: Poor communication can lead to adverse patient outcomes. Previous observations have highlighted the need for standardizing communication from the prehospital to hospital settings in Cuenca. The objective of the study was to determine the effectiveness of a standardized training course on the quality of communication between prehospital and hospital settings in Cuenca, Ecuador. Methods: A short communication course was designed and conducted as a part of the Ministry of Healthes prehospital training program. The course emphasized transmission of critical variables including: demographics, mechanism, injuries, vitals, treatment, allergies and meds during prehospital to hospital communication, using didactic and scenario-based techniques. A customized checklist was used by trained volunteers to observe patient handoffs before and after the training course based on these variables to …

Año de publicación:

2017

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Fuente:

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