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Lessons learned on the use of i* by non-technical users

Abstract:

Enterprise Architecting activities, particularly the mapping from business strategies to information systems architectures, are time-consuming activities usually conducted by relatively large teams, composed of groups of nontechnical stakeholders playing mostly an informative role, led by few experienced technical consultants performing most of the documenting and modelling effort. Lately, several works have been reported that propose and use i* to support these modelling activities. In spite of this increasing adoption and experiences in different domains, there exists little work in relation to the practical use of i* by non-technical stakeholders and the ability that the notation may provide them to become more proactive in system modelling activities. We present here 10 lessons learned in a study conducted in an Ecuadorian University to gain empirical evidence in relation to the use of i* by non-technical stakeholders.