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Monitoring Tool to Improve Strategic and Operational Planning Processes in Universities

Abstract:

A close collaboration between the institutional planning department, the strategic leaders, the faculties, and departments is an important pillar to improve the strategic and operational planning of the Universidad Técnica de Manabí. This research presents an explanatory case study of how the web application automated the processes to contribute to the creation of the institutional strategic plan of the majors and the operational plans of the academic and administrative units with the respective monitoring and evaluation that determine whether or not the objectives and goals are met. The methodology applied is the V model and the tools used are the PHP programming language, the Laravel framework, and the PostgresSQL database manager. Its application was carried out in 10 Faculties with 33 majors and 9 departments, which expedited the registration of evidence in the comprehensive institutional planning system, improving the validation times of the evidence entered in 2017 with a 90-day spreadsheet compared to 45 days with the SIPI system in the 2018 period, in addition to constantly monitoring the objectives and goals planned by each academic and administrative unit, generating multiple reports that contain information that helps in making strategic decisions for university management and obtaining a positive impact on the monitoring of the performance indicators of the higher education institution.