ORGANIZATIONAL QUALITY LEVEL OF TWO ECUADORIAN UNIVERSITIES: UNIVERSIDAD TECNICA ESTATAL DE QUEVEDO VS ESCUELA SUPERIOR POLITECNICA AGROPECUARIA DE MANABI, ECUADOR

Abstract:

After a process of evaluation and accbkp_reditation of the universities in Ecuador, improvement plans are proposed at different levels: infrastructure, resources, research and teaching. The improvement of teaching includes students as clients and their perception of quality. In this work we focus on the organizational aspects of quality based on the degree of student satisfaction. Two Universities from the coastal zone and with a marked agricultural profile are taken as an example of a case. The Universidad Técnica Estatal de Quevedo (UTEQ) was accbkp_redited as “type B”. The other one university, Escuela Superior Agropecuria de Manabi, Felix Lopez (ESPAM), was accbkp_redited as “type C”. In this study, student satisfaction will be used as a tool to measure the quality of the University. The objective of this study is to analyse the differences in the level of satisfaction of both Universities regarding the quality of the teaching …

Año de publicación:

2020

Keywords:

Fuente:

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