Percepción de los usuarios acerca de la calidad de servicios que brinda la empresa de Internet GoNet de la ciudad de Cuenca, año 2021

Abstract:

The following Academic Article consists of analyzing the perception that users have about the services offered by the GONET Company, surveys were carried out with the different users in order to know the satisfaction they have with the services provided and thus know which are the ones that which are best applied and which are not.

Año de publicación:

2021

Keywords:

• administración de empresas
• CALIDAD TOTAL EN SERVICIO AL CLIENTE
• COMPORTAMIENTO DEL CONSUMIDOR
• USUARIOS DE INTERNET
• CONSUMIDORES - SATISFACCIÓN

Fuente:

rraae