Regresar

Proactive approach to revenue assurance in integrated project management

Abstract:

In project management organizations, it is advisable to conduct a proactive and positive management to improve the implementation of processes. Moving forward in a project without a proactive approach to risk management is likely to lead to a greater number of problems and income leaks, because of unmanaged threats. Revenue assurance allows to reduce costs and maximize the income in organizations, for them it applies statistical techniques, risk management, scope, and time. The objective of this work is to present a proactive approach for revenue assurance that is applied in Integrated Project Management. Risk management is developed with a proactive approach, based on the application of PMBOK and computing with words techniques for planning and qualitative risk assessment. For validation, the proposal is applied in a real environment, using data from concluded projects, criteria of multiple experts and soft computing techniques. A final analysis is carried out that shows the great advantages of the proposal with respect to the results obtained with the traditional PMBOK technique. The proposed method is integrating into a platform for project management that support decision-making in organizations and have many functionalities for revenue assurance.