Process assurance audits: Lessons learned

Abstract:

During 1997, A large Information System (IS) Division of a Canadian Phone Company implemented formal process assurance in its Quality Assurance group. This status report presents a new perspective on the measurement of process assurance and the lessons learned after one year of assessing the individual conformance of software development projects to the Corporate Software Development Process (CSDP) of the organization. This status report presents the assurance process overview, goals, benefits and scope, as well as the 1997 results overview, followed by the lessons learned, for the 1998 audit program.

Año de publicación:

1998

Keywords:

Fuente:

scopus