Process mining: A framework proposal for pervasive business intelligence

Abstract:

In recent years, global growth slowed, the markets have matured and become more competitive. The impact of computing in organizations made information technology a strategic element to the acquisition and maintenance of competitive advantage. Based on the literature review in the related areas of Business Intelligence (BI) and Process Mining (PM), is presented a framework for improving the decision-making processes in organizations. © 2013 AISTI.

Año de publicación:

2013

Keywords:

• Business intelligence
• Pervsive Business Intelligence
• competitive advantage
• Process mining

Fuente:

scopus