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A Systemic Methodological Framework for IS Research

Abstract:

When speaking about Research, it is mandatory to deal with the method to guide the knowledge construction process. Making a systematization and consolidation to facilitate this process is not a simple task. Taking this into account and also considering: the results of any research activity should be applied to its context; information systems (IS) are embed in complex organizational systems; each organization has its own characteristics; and IS must meet those particular needs; the goal of this paper is to propose a systemic methodological framework for IS research, based on the Action Research method and combined with DESMET methodology. This framework is systemic because: it considers the contextual conditions of the research, it is flexible respect to the studied object, and it is able to import or exclude techniques, instruments or relations in every instantiation. More than thirty case studies have been applied and five research areas have been consolidated.