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Prototype of a Model for the Alignment of Corporate Strategies and Information and Communication Technologies

Abstract:

Many companies have opted for the implementation of information and communication technologies (ICT) in their business processes, in order to achieve their corporate goals and obtain excellent results, but this has not always been achieved. The objective of this study was to present the prototype of a model that can align corporate strategies with ICT, in an Ecuadorian company. The quantitative approach was applied and the deductive method and exploration were used to analyze the information of articles and scientific. The result was a model that aligns ICT with corporate strategies in which a table was included with indicators of alignment between ICT and business strategy classified according to the strategic leadership style of the company for decision making, it was applied under the framework of Miles and Snow, in addition to the evaluation of the strategies, was effective using the Saaty scale and the Analytical Hierarchy Process (AHP) method applied for making objective decisions. It was concluded that the strategic alignment was achieved when the Scope of the Planning with the ICT Scope, under the Miles and Snow framework, the Analytical Hierarchy Process method was also applied, where a value of 0.08 for CR was obtained, which indicates that it is within the acceptable and consistent, transmission of cost reduction, standardization of processes, improvement in work flow and communications.