Quality factors and their impact on the business performance in the ecuadorian manufacturing sector-Loja

Abstract:

This article analyzes the manufacturing industry based on quality factors such as: leadership, communication, satisfaction of needs, stimuli and sanctions, institutional horizon, continuous improvement and its relation with profitability in micro, small, medium enterprises (MSMEs) of Loja-Ecuador. Profits on assets (ROA) and profitability on assets (ROE) are used to measure profitability. The method used is descriptive and the Kruskal Wallis H test was applied. The sample consisted of 24 MSMEs from the manufacturing sector. The results show that there are no quality factors in the profitability of the MSMEs.

Año de publicación:

2018

Keywords:

• profitability
• Quality factors
• Ecuadorian manufacturing MSMEs

Fuente:

scopus