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Smart destinations or intelligent territories? Study of cases in Spain

Abstract:

In the Spanish context, two new concepts have emerged. They are producing a change in the formulation of destination management. Those terms are Territorial Intelligence (TI) and Smart Destinations (SD). Despite sharing the term “intelligent1” and focusing on the development of the territory or destination, a simple consultation of the so-called TI and SD projects leads to a possible disconnection between them, and it is not clear if there are any links of union between them. This fact generates a confused conceptual framework that impedes a correct interpretation and application of the terminology of both fields, disorienting the work of study, assimilation of contents and investigation of intelligence applied to tourism.