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Spaces and traces: Implications of smart technology in public housing

Abstract:

Smart home technologies are beginning to become more widespread and common, even as their deployment and implementation remain complex and spread across different competing commercial ecosystems. Looking beyond the middle-class, single-family home often at the center of the smart home narrative, we report on a series of participatory design workshops held with residents and building managers to better understand the role of smart home technologies in the context of public housing in the U.S. The design workshops enabled us to gather insight into the specific challenges and opportunities of deploying smart home technologies in a setting where issues of privacy, data collection and ownership, and autonomy collide with diverse living arrangements, where income, age, and the consequences of monitoring and data aggregation setup an expanding collection of design implications in the ecosystems of smart home technologies.